At Lulu Littles, we want you to feel confident and happy with every purchase. If you are not completely satisfied with your order, we are here to help.

Returns

We accept returns within 14 days of receiving your order.

To be eligible for a return:

  • Items must be unused and in original condition
  • Products must include original tags and packaging
  • Proof of purchase or order confirmation is required

For hygiene and safety reasons, certain items may not be eligible for return unless they arrive damaged or defective.

Non-Returnable Items

The following items may not be eligible for returns:

  • Final sale or clearance items
  • Personalized or custom products
  • Used or washed items
  • Certain hygiene-related products

Please review product descriptions carefully before purchasing.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible after delivery.

To help us resolve the issue quickly, please provide:

  • Your order number
  • Photos of the item and packaging
  • A brief description of the issue

We will work with you to find the best solution.

Refunds

Once your return is received and inspected, we will notify you regarding the approval status of your refund.

If approved:

  • Refunds will be issued to your original payment method
  • Processing times may vary depending on your payment provider

Shipping fees are generally non-refundable unless the return is due to our error or a damaged item.

Exchanges

If you would like to exchange an item for a different size or product, please contact us and we will do our best to assist you based on product availability.

Return Shipping

Customers may be responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

We recommend using a trackable shipping service for returns.

Order Cancellations

Orders may only be canceled within a limited time after being placed. Once an order has been processed or shipped, it may no longer be eligible for cancellation.

Contact Us

If you have any questions regarding returns, refunds, or exchanges, please contact us through our website contact page.

Thank you for shopping with Lulu Littles. We truly appreciate your support and trust in our brand.